Tell Me What You're Dealing With

Common Questions

What happens on the call?

We'll spend 30 minutes talking about whatever you're dealing with. I'll ask questions, share what I see, and give you something useful whether we work together or not. No pitch, no deck, no pressure.

What kinds of problems do you work on?

Operations bottlenecks, customer experience gaps, product positioning, workforce systems. Across industries. The common thread is finding the real problem underneath the obvious one and building systems to solve it.

How is this different from hiring a traditional consultant?

I'm not coming from a firm with a pre-built framework. I built and ran a business for 10 years, made payroll, managed the team, closed enterprise deals, and sold the company. When I tell you something will work, it's because I've done it, not because a case study said so.

What does an engagement actually look like?

It depends on what you need. Some clients need a focused session to work through a specific problem. Others need a longer partnership to redesign operations or build new systems. I scope every engagement to what will actually move the needle. Most people start small and come back as new challenges arise.

Do we need to be in the same city?

No. I work remotely with clients across the US. Most of my work happens over video calls and shared documents. If an engagement requires on-site work, we'll discuss that upfront.